Refund Policy
Last updated: May 2026
SmartReply AI X is provided by Sarang Khosa. We want you to be happy with your purchase.
30-day money-back guarantee
If you are not satisfied with your subscription, you can request a full refund within 30 days of your order date. This applies to your initial purchase and to subsequent renewal charges, on a per-charge basis.
How to request a refund
All payments for SmartReply AI X are processed by our Merchant of Record, Paddle.com. Refunds are issued by Paddle under their Refund Policy.
To request a refund, you can either:
- Visit paddle.net (or the link in your Paddle receipt email) and submit a refund request directly to Paddle, or
- Email us at hello@smartreplyaix.com and we will help you process the refund through Paddle.
Cancellations
You can cancel your subscription at any time from your account or via the Paddle customer portal linked in your receipt. Cancellation stops future renewals; access continues until the end of the current billing period.
Contact
Questions about refunds or billing? hello@smartreplyaix.com.